AMADEUS SPECIAL SERVICE REQUESTS (SSR) COMMANDS

 AMADEUS SPECIAL SERVICE REQUESTS (SSR) COMMANDS

SRVGML	Meal request – Vegetarian Vegan Meal To get meal codes in Amadeus use help page: HE MEAL…….and MS22
SRMOML/P2	Moslem Meal for passenger no 2
SRSPML-FREE FLOW TEXT	Meal request – Special Meal
SRWCHC SRWCHR/P2	Wheelchair request To get wheelchair codes in Amadeus use help page: GGCODEW
SRBSCT	Bassinet Request for Infant
SM2	Seat Map Display for segment no 2
FFDQR-123456789	Display a Frequent Flyer Name from the Airlines Data
FFNQR-1234567890	Enter Frequent Flyer Number Automated
FFNQR-1234567890/P2	Enter FFN for passenger no
SRFQTVEK-EK123456789	Manual Entry for Frequent Flyer Number
SRFQTVBA-AA1234567/P1	Create an SSR element for Mileage Accrual

 

Add REMARKS IN AMADEUS PNR (RM)

Add REMARKS IN amadeus PNR (RM)

RM NEED TO RECONFIRM WITH PAX (Free flow text)	General Remark only View by Amadeus Airline user
RC ADVANCE TAKEN FROM PAX (Free flow text)	Confidential Remarks View by Your office
RIS KWD250.000	Service fee remarks for back office accounting
APE-mohammed@yahoo.com IEP-EML-mohammed@yahoo.com ITR-EML-mohammed@yahoo.com /L8	Insert Email Id in PNR Email Itinerary (will show ticket no. also) Email E ticket (L8 – FB element in PNR)

TICKETING ARRANGEMENT ENTRIES IN AMADEUS

TICKETING ARRANGEMENT Entries in amadeus:

TKTL/15AUG	TICKET TIME LIMIT IS USED TO REQUEST TICKET ISSUANCE ON SPECIFIC DAT AND TIME (AUTOMATIC QUEUE PLACEMENT TO QUEUE NO 8 AND CATEGORY C1)
TKOK	TICKETS HAVE BEEN ISSUED (NO QUEUE PLACEMENT)

FOLLOW UP COMMANDS:

 IG Ignore PNR

 IR Ignore changes and re-displays PNR

 RT Redisplay PNR

Amadeus NAME Entries

Amadeus NAME OPTIONS

FOR HELP: HE NM

TYPES	ENTRIES
NM1ALGHANIM/MOHD MR	Single Name – Adult
NM1ALGHANIM/ALI (CHD)	Single Name – Child
NM1ALGHANIM/ALI (CHD/01JAN05)	Single Name – Child (Date of Birth)
NM1ALGHANIM/ALI(INF/ROSE/01JAN12)	One Adult and One Infant with Same Family Name
NM1ALGHANIM/ALI(INFKHALDI/EMAN/01JAN12)	One Adult and One Infant with Different Family Name
NM3ALGHANIM/A MR/B MRS/C MR	3 Adults with Same Family Names – One entry
NM2AlGHANIM/A MR/B MSTR(CHD)	1 Adult and 1 Child with Same family names
1/(INF/ROSE/1MAY12) 1 is adult	Add infant name having same Family Name as passenger NO 1 after creating a PNR
1/(INFMOHD/JACK/1MAY08)	Add infant name having Different Family Name as passenger NO 1 after creating a PNR
2/(CHD)	Add Child Tag for passenger number 2 after creating PNR

Amadeus SEGMENT SELL OPTIONS: FOR HELP: HE SS

 Amadeus SEGMENT SELL OPTIONS: FOR HELP: HE SS

SS1Y1	SHORT SELL
SS1YJ1	IF CONX FLTS KWI-LON-NYC
SS1YJA1	IF CONNECTION MORE THAN 2
SS1Y1/PE	WAITLIST SEGMENT
SSKU301Y15JANKWIBOM1	LONG SELL

Five Mandatory Elements to create a PNR on Amadeus system

 Five Mandatory Elements to create a PNR on Amadeus system (STEPS TO CREAT PNR)

STEP NO	MANDATORY ELEMENTS	AMADEUS ENTRIES
1	ITINERARY ELEMENT	AN15JUNKWIDXB/AKU – SEE AVAILABILITY SS1Y1 - SELL SEAT IN Y CLASS & LINE NO 1
2	NAME ELEMENT	NM1PRINCE/MOHAMMEDMR
3	CONTACT ELEMENT (AGENCY)	AP KWI 965 24812345 AMADEUS TRAVELS
4	TICKET ARRANGEMENTS	TKOK
5	RECEIVED FROM	RF CHALES
6	ER	AFTER YOU DO ABOVE STEPS END (SAVE)AND RETRIEVE PNR

Amadeus Basic Availability Entries

 Amadeus Basic Availability Entries

Basic Availability Entry:	AN 10OCT KWILON
Display Basic Amadeus Availability (Today)	ANDXB
Display Availability by Date	AN10NOVKWILON
Display Availability by Date & Airline	AN10NOVKWILON/ABA
Display Availability by Booking Class	AN10NOVKWILON/ABA/CT
Display Availability by Transit Point	AN10NOVKWIJFK/XLHR
Display Availability by departure time	AN18MARKWIDXB1500
Display Dual Availability	AN10NOVKWILON/ABA*25NOV

FOLLOW UP ENTRIES:

Request Return Availability ACR25DEC

Change Availability to next day MN

Change Availability to previous day MY

Change Availability to 2 days later AC2
Change Availability to 5 days earlier AC-5

Redisplay previous Availability MPAN

Change Origin City ACDXB

Change Destination City AC//PAR
Change to Specific Airline AC/AEK

Flight Information from Line no 2 of availability DO2

Flight Information for specific Flight & Date DOBA156/01DEC